Gamification
Définition
Gamification is the integration of game mechanisms into non-game contexts, such as marketing, education, or human resources, to stimulate user engagement and motivation. Businesses use things like points, badges, rankings, or challenges to make an experience more immersive and interactive. In marketing, gamification can be used to retain customers, encourage them to participate actively in campaigns, or improve brand awareness. For example, fitness apps can reward users with badges when they reach certain goals. This approach is based on the psychology of the game, which evokes a sense of achievement and competition in participants. When done well, gamification can increase engagement, strengthen customer retention, and improve the user experience by making interactions more entertaining.